Systems, made clear. Strategy, made executable.
Led by Dr Peta Chirgwin
The Risk No One Is Measuring
AI and automation are being implemented faster than organisations can adapt.
But work hasn’t been redesigned.
This creates hidden risk:
- Decisions made without visibility
- Humans accountable without authority
- Increasing cognitive load
- Rising psychosocial stress
This is not a technology problem.
It is a human authority problem.
Most organisations start with technology. We start with work.
- Work Design
- Human Factors
- Infrastructure
- Data
- Technology
- Decision Authority
- Psychosocial and Sociotechnical Safety
- Governance
A Structured Approach to Human Authority-Centred Work
Our four-stage program is grounded in Human Authority-Centred Work Design (HACWD), a methodology built from research into how humans actually work alongside AI and autonomous systems in high-consequence environments. Each stage can stand alone or combine as part of a comprehensive HACWD assurance program.
01 — INVESTIGATE
AI Readiness & Strategy Audit
Understand exactly where AI belongs in your business and where it doesn’t.
Diagnose where human authority is at risk in your current operation. We examine how work is structured, where decision-making accountability sits, and whether your organisation is ready to integrate intelligent systems safely and effectively. Our Human Authority Index (HAI) produces a scored, evidence-based profile of human authority across your operation; defensible, auditable, and ready to act on.
02 — DESIGN
02 — DESIGN
Intelligent Work Blueprint
Redesign work, roles, decision authority, and governance from the ground up. Using HACWD as the framework, we ensure intelligent systems are built around human authority — not in spite of it. Strategy to Implementation.
03 — ENABLE
03 — ENABLE
02 — DESIGN
Executive Fellowship Capability Program
Build the leadership capability needed to govern and lead inside HACWD-designed systems. Our Executive Fellowship develops the people responsible for sustaining human authority as your intelligent systems evolve with a pathway to Certified Human Systems Authority Leader (CHSAL) accreditation for those seeking formal recognition. Supporting leaders to confidently manage intelligent systems
04 — ASSURE
03 — ENABLE
04 — ASSURE
Human Sustainability & Decision Assurance
Maintain HACWD integrity over time. Through ongoing monitoring, review, and improvement, we ensure your organisation doesn't drift from the work design principles established during investigation and design. For organisations seeking formal recognition, our HACWD Organisation Accreditation provides an independently assessed standard — demonstrating verified commitment to human authority-centred work design.